Thermador Appliance Repair Across Silver Spring and Bethesda
Steady clicking from a Thermador burner on ExtraLow is normal cycling. The tech separates that from a fault in the igniter, valve or control first.
A Thermador clicking, beeping or leaving water behind
Silver Spring Appliance Fix sets up Thermador appliance repair in Silver Spring, Bethesda and the nearby Maryland suburbs for gas and induction cooking, wall ovens, dishwashers and built-in refrigeration columns. Thermador belongs to BSH, the parent of Bosch, and the two brands use the same E15 and E24/E25 dishwasher codes for a leak in the base and a drain blockage.
Thermador's support pages name several behaviors that sound like faults and aren't, beginning with a burner that clicks by itself. The tech rules those out first. After that comes testing of whatever sits behind the real symptom: the igniter, the drain pump, a sensor or a control board.
Clicking about once a minute on a low flame
On Thermador gas cooktops and rangetops with ExtraLow, the flame cycles on and off to hold a low simmer. Each time it relights, the igniter clicks, roughly every 60 seconds. Thermador says that's normal. Select models also have a re-ignition function that relights a flame blown out or disturbed, and a draft in the room can set it off.
Clicking that points to something else
- Sparking with every knob off: a knob stuck or pushed down holds the spark on.
- Clicking that won't stop: caps moved, burner ports wet or clogged with food, or damp igniters.
- On cooktops bought after September 2018, holding a knob past the child lock position keeps the spark running. That one is by design.
A burner that won't stay lit
Thermador expects a burner lit at full and turned down to about half to lock on within 6 seconds, and ignition comes quicker with a pan on the grate. A flame that keeps dropping out after that sends the tech to the igniter, the flame-sensing circuit and the valve. Burner trouble on any brand is covered on the cooktop repair page.
Thermador dishwasher stopped with an E-code
Thermador pairs older two-digit codes with four-digit codes for the same fault. If your display shows both, read us both. Codes for Bosch and other brands are in the error code library.
E15 or E3100
Water detected in the base, and leak protection has shut the dishwasher down. Turn off its water supply and phone. The tech finds where the water came from before the base is dried and the dishwasher reset.
E22
A blocked filter, a drain problem, or a clogged air gap or drain hose. The tech checks the filter, whether the drain pump cover is clicked shut, and the hose and air gap.
E24 or E25
A drain problem. The same drain checks as E22 apply, starting at the hose and air gap and working back to the drain pump.
E23 or E6101
The drain pump is blocked, clogged or faulty. The pump gets cleared and tested, and replaced if it no longer turns.
E14, E16, E17 or E18
Water isn’t coming in right: a flow meter fault, an inlet hose problem or a water level that’s too low. Thermador wants the supply delivering 10 liters a minute.
E12 or E2060
Limescale in the heat pump. Descaling usually clears it, and the tech checks the pump if the code returns.
E04 or E0105
Faulty heater electronics. The heater circuit and the board that drives it get tested.
E27 or E9001
The house supply voltage is too low. Thermador says E27 isn’t an appliance fault, so the circuit feeding the dishwasher gets checked first.
UP
The software updated. It isn’t an error.
Column refrigerator with no ice yet
A Thermador refrigeration or freezer column takes a while to start making ice. From the moment power comes on, Thermador says to expect about 24 hours before the first cubes and 72 hours before full production. Once it's running, the ice maker should turn out 70 to 120 cubes a day.
That clock starts from power-on, so a column that was moved, reinstalled or lost power starts over. Past those windows, Thermador's list is short: a freezer running too warm, water pressure that's too low, or the ice shovel left sitting in the bin. The tech checks the freezer temperature, the water supply and inlet valve, then the ice maker itself. The ice maker repair page covers the parts in more depth.
If your columns carry custom cabinet panels, say so when you phone. A repair that needs the column out of its opening is planned with that in mind.
Thermador warranty terms by appliance
Thermador sets coverage by category. These terms come from its warranty page, and the owner's manual carries the full wording. Warranty terms shape how a covered repair is handled, so have the purchase date and model ready when you phone.
| Appliance or part | Coverage |
|---|---|
| Ranges, wall ovens, cooktops, rangetops, warming drawers, microwaves, hoods, coffee machines | 2 years, entire appliance, parts and labor |
| Refrigeration and wine storage | 2 years, entire appliance, parts and labor |
| Built-in refrigerator sealed system (compressor, evaporator, condenser, dryer/strainer, tubing) | Parts and labor in years 3 to 6; parts only in years 7 to 12 |
| Refrigerator stainless door and inner liner, rust-through | Parts only, lifetime |
| Dishwashers | 2 years, entire appliance, parts and labor |
| Dishwasher electronics (microprocessor or circuit board) | Parts only, years 2 to 5 |
| Dishwasher racks | Parts only, years 2 to 5 (rack components excluded) |
| Dishwasher tub liner and stainless door, rust-through | Parts only, lifetime |
The dishwasher electronics term is the one to remember in year three or four, since a failed control board then may still have its part covered. Mention the purchase date on the call so that gets checked before the visit.
What Thermador owners want to know
My Thermador oven shows E and a number. What does it mean?
Are Star burners covered longer than the rest of the range?
Can the dishwasher still run with an E15 showing?
Do you take calls on Thermador induction cooktops and steam ovens?
Thermador burner clicking nonstop, or E24 on the dishwasher?
Say which one when we pick up. We take the model and purchase date first, then set a time for the tech to see it.